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Lia-StarkPartners's avatar
Lia-StarkPartners
Copper Contributor
Dec 14, 2022

Bookings logo blurry

Hi,
 
I'm working with bookings and realised that the logo is blurry when you create a booking and the confirmation email is sent. 
I've already searched for a solution and I've found this one: Blurry logo
And unfortunately, it doesn't provide a solution. 
Does anyone know how to solve it?
 
Thanks!
  • Unfortunately, this has been an issue for a long time and Microsoft hasn't addressed it yet. The problems are twofold:

    1) The logo you upload is digitally "mangled" by Microsoft. Not only does it get resized with the quality lowered, but even transparency is removed. I never understood why they felt the need do that, especially with files that are small. I get it if someone tried to upload a 4MB logo but if the user knows how to optimize an image properly, a 36KB file should not be touched by Microsoft.

    2) You only get one logo that is used in two places, the Bookings page itself and the automatically generated emails. So if you design a logo that looks good on the web, it may look terrible in the confirmation emails, or vice versa.

    So while we love Bookings and its functionality, the programmers have made it unnecessarily difficult to maintain your organization's branding.
    • NHarzic's avatar
      NHarzic
      Iron Contributor
      I am just looking for help with the blurry logo issue. There seems to be no further advice about preventing a blurry logo. We would like to start using Microsoft Bookings, but unfortunately our marketing team are very put off by the fact that we cannot brand the page effectively.
      Any updates? Thanks.
      • FritzMeister0323's avatar
        FritzMeister0323
        Copper Contributor
        Hi Natalie. Unfortunately Bookings is still reprocessing images after upload. The best we could do is to simplify the logo we use for this purpose by removing small-type text from it.

        Another option is to embed the form on your own website. Since you then control the design of the parent page, you simply remove the logo from Bookings altogether and use whatever works best for you on your site. This will only work if embeds are allowed, of course. The other downside would be that no logo will be included in meeting invites sent out to customers. But that might not be a dealbreaker.

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