Forum Discussion
Bookings - multiple sudden glitches - booking notification and staff assignments
MFT_Coordinator
Have noticed the same with the 'new booking' type email confirmation format suddenly going awry between 23rd Aug and 1st Sep.
On 2nd Sep this seemed to go back to how it was previously EXCEPT that where it used to state which staff member the appointment was made with it is now repeating the customer name.
Now I need to check in the Bookings Calendar to see which staff member is assigned which is an additional step in our process that was not needed previously.
Can somebody please point me to where I can confirm if MS is aware of this, or a place to send them my feedback on this?
Thank you
Have you had a resolution? I was unwell the past two weeks and missed that on the 9th of September most things were fixed except instead of telling which staff member the appointment was booked too it repeated the clients name. This was also fixed as of the 18th of September. AS far as I can tell so far all of our issues have been resolved for new bookings.
I had raised with MS through our IT department and basically received radio silence.