Forum Discussion
Huydx
Jan 12, 2023Copper Contributor
Booking Link Bad Request on cellphone
Hi All, We have a problem with the Booking link and when we sent a link to our clients, they can not open it on their cell phones. All of them got a bad request result, we try some solution link ...
Steve_Hazeltine
Mar 09, 2023Copper Contributor
Huydx
- Same problem here. Did you ever figure out a solution, or any kind of work around? The booking links are ridiculously long.
Huydx
Mar 09, 2023Copper Contributor
No solution so far. The workaround I think of is publicizing the booking link under our website.
- Steve_HazeltineMar 09, 2023Copper ContributorInterestingly, I just discovered that part of our issue is the platform that we're using to send the link to our customers. If I send the link using a messenger type app, it fails when opened on mobile. If I send the exact same link via email, it works.
- HuydxMar 09, 2023Copper ContributorSure, the same with me. That is why I have to use our website to the public the link. Thanks for your response.
- Steve_HazeltineMar 09, 2023Copper Contributor
Huydx
Update:
I know little of such things, but in testing I discovered that some of my booking links WERE working on mobile, after being shortened. The difference in the ones that worked, vs the ones that didn't was that the ones that worked had URLS that ended with "&ep=plink"
Adding this suffix to the Booking link before shortening the URL fixed the problem for me - don't ask me why haha. I hope it works for you too!