Forum Discussion
bottsjw
Mar 21, 2023Copper Contributor
Booking events not appearing on Apple Calendar
Cross posting from an Apple Support community post here. Seems that when an event is created on my Outlook/M365 calendar at work, it never appears on my Apple Calendar for that account. All other...
- May 17, 2023You can also upvote this request I just created on the Feedback portal: https://feedbackportal.microsoft.com/feedback/idea/e085dfaf-d5f4-ed11-a81c-000d3a7a48db
(The more noise we make, the likeliest Microsoft will be to support Bookings in EWS)
simardcasanova
Brass Contributor
I'm afraid there is currently no solution to this issue. Calendar on macOS uses Exchange Web Services (EWS) to synchronize with Microsoft 365, whereas Calendar on iOS uses Exchange ActiveSync (EAS). Both are technologies developed by Microsoft to synchronize calendars.
I've contacted Microsoft support over this issue, and they told me everything was working fine in their end. Fantastical also has the same issue, so I contacted their support. The problem is that EWS doesn't support Bookings, whereas EAS does.
Microsoft needs to rework EWS so that it supports Bookings. I'd advise to contact Microsoft support directly, to ask them to do so. Not supporting Bookings in EWS completely defeats the purpose of Bookings. It shows really sloppy work from Microsoft on correctly supporting Apple users.
In the meantime, if you want your booked events to show up in Calendar, the only solution is to use an alternative service. Personally, I'm considering moving to Cal.com.
I've contacted Microsoft support over this issue, and they told me everything was working fine in their end. Fantastical also has the same issue, so I contacted their support. The problem is that EWS doesn't support Bookings, whereas EAS does.
Microsoft needs to rework EWS so that it supports Bookings. I'd advise to contact Microsoft support directly, to ask them to do so. Not supporting Bookings in EWS completely defeats the purpose of Bookings. It shows really sloppy work from Microsoft on correctly supporting Apple users.
In the meantime, if you want your booked events to show up in Calendar, the only solution is to use an alternative service. Personally, I'm considering moving to Cal.com.
simardcasanova
May 17, 2023Brass Contributor
You can also upvote this request I just created on the Feedback portal: https://feedbackportal.microsoft.com/feedback/idea/e085dfaf-d5f4-ed11-a81c-000d3a7a48db
(The more noise we make, the likeliest Microsoft will be to support Bookings in EWS)
(The more noise we make, the likeliest Microsoft will be to support Bookings in EWS)
- bottsjwMay 23, 2023Copper ContributorAgree. More votes and noise is needed.
I'll share this with some of the Mac community boards as well for visibility. - foleytdAug 23, 2024Copper Contributor
simardcasanovaI am also having this issue. I tried to upvote the request you linked but it seems that the page is now missing.
- simardcasanovaAug 29, 2024Brass Contributor
foleytd Yes, I also noticed that. I didn’t do anything on my end, it’s either a bug or Microsoft took down my feedback. In both case, this is disappointing and yet another let down by Microsoft.