Forum Discussion

Copper Contributor

Apr 02, 2020

Booking a slot already booked

Just about to launch my bookings page to customers and was doing some testing on it with other users. I tried to book an appointment and received an error stating that someone else had beat me to it ...

Bookings

Carolynn Parisi

Copper Contributor

Oct 09, 2020

ZWalker1000 I have the same problem. trying to use bookings to set up Parent/Teacher conferences. This is a real bug in the system and even if we instruct the parents to click REFRESH many will not do that and our help desk will be flooded with calls. I think this flaw is a deal-breaker for us- we cannot use Bookings.

olibraun

Copper Contributor

May 04, 2021

Carolynn Parisi This has been an issue racking my brains all weekend! I think I have found the solution, or at least a work around!

For all the services I had showing to be booked (in our case training courses), I added our training email address as a "Customer" so that 1 of the spaces were booked already, this then allows anyone else to book on to it, up to the limit.

If I put a service on without manually adding our training email as a customer, everyone gets the error shown above on this thread.

Try that, let me know how you get on.

Thanks