Forum Discussion
Heather_F
May 18, 2020Copper Contributor
Booking - Remove one attendee from list of multiple
Hey!
Starting to try and use Bookings now that it allows multiple attendee bookings per event.
I can't figure out (as the business or staff member) how to remove ONE of the registered users from a booking. I know they can technically manage their own booking and remove themselves, but what if they can't (out of the office, etc.)?
Example:
- One booking with maximum of 10 participants
- Two people have registered (or booked)
- I want to remove one of the two registered people
Thanks!
- Radhika_Khetan_MSFT
Microsoft
Heather_F Thanks for highlighting this feature request. We really value this feedback. We are happy to say that we are aware of this feature currently but we don't have a precise timeline for it yet. Thanks for your interest and support to Bookings!"
- LongtimeListenerCopper Contributor
Radhika_Khetan_MSFT - The multi-attendee feature of Microsoft Bookings is very much appreciated. I like that I can set up an online meeting for a set number of customers through Bookings. It solves a "real world" need. Unfortunately, it ignores that - sometimes - things don't always go as planned in the real world.
What am I supposed to do when a registered attendee tells me they can no longer attend a multi-attendee Bookings event with limited seats?
Thank you for your work and making the obvious feature solution a priority.
- thayes2021Brass ContributorIts worse, in our testing if you reschedule a booking its only your booking that is changed - which is fine, BUT if you cancel your booking which is part of a group booking, it cancels all in the group booking.
This could be a real mess.
- Louise JansenCopper Contributor
Hi Radhika_Khetan_MSFT Do we have a timescale for this, it seems ridiculous that we, as admin are unable to edit attendees from a Service? - do we know a timescale for this update?
- tledfordCopper Contributor
Any time line for this feature now?
- Radhika_Khetan_MSFT
Microsoft
tledford unfortunately we do not have a timeline but this is in our prioritised backlog and we would get to this sooner. Thanks for your interest in Bookings !