Forum Discussion

Heather_F's avatar
Heather_F
Copper Contributor
May 18, 2020

Booking - Remove one attendee from list of multiple

Hey!

 

Starting to try and use Bookings now that it allows multiple attendee bookings per event.  

 

I can't figure out (as the business or staff member) how to remove ONE of the registered users from a booking.  I know they can technically manage their own booking and remove themselves, but what if they can't (out of the office, etc.)?

 

Example:

  • One booking with maximum of 10 participants
  • Two people have registered (or booked)
  • I want to remove one of the two registered people

Thanks!

  • Heather_F Thanks for highlighting this feature request. We really value this feedback. We are happy to say that we are aware of this feature currently but we don't have a precise timeline for it yet. Thanks for your interest and support to Bookings!"

    • LongtimeListener's avatar
      LongtimeListener
      Copper Contributor

      Radhika_Khetan_MSFT - The multi-attendee feature of Microsoft Bookings is very much appreciated.  I like that I can set up an online meeting for a set number of customers through Bookings.  It solves a "real world" need.  Unfortunately, it ignores that - sometimes - things don't always go as planned in the real world. 

       

      What am I supposed to do when a registered attendee tells me they can no longer attend a multi-attendee Bookings event with limited seats?

       

      Thank you for your work and making the obvious feature solution a priority.

      • thayes2021's avatar
        thayes2021
        Brass Contributor
        Its worse, in our testing if you reschedule a booking its only your booking that is changed - which is fine, BUT if you cancel your booking which is part of a group booking, it cancels all in the group booking.
        This could be a real mess.
    • Louise Jansen's avatar
      Louise Jansen
      Copper Contributor

      Hi Radhika_Khetan_MSFT  Do we have a timescale for this, it seems ridiculous that we, as admin are unable to edit attendees from a Service?   - do we know a timescale for this update?

      • Radhika_Khetan_MSFT's avatar
        Radhika_Khetan_MSFT
        Icon for Microsoft rankMicrosoft

        tledford unfortunately we do not have a timeline but this is in our prioritised backlog and we would get to this sooner. Thanks for your interest in Bookings !

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