Forum Discussion
Appointments keep canceling in Bookings
I have group classes set up for a max of 125 people. The appointments keep sending auto cancellations and there are still spaces. I literally have had over a dozen people trying to register. They get...
Elisa_Hanley
We've experienced exactly the same issue.
Bookings set up to maximum of 500 participants purely so that it's available to everyone in organisation.
People book on the sessions and then receive a cancellation notification and it showing as a 'strike out' in their calendars.
It has happened this morning with a Booking I am the member of staff for and it sent my a cancellation whilst still being 'live' on the Booking Page!