Forum Discussion
Mark_Hamilton_SA
Apr 04, 2023Copper Contributor
Appointment times via Microsoft bookings not matching with clients
We have had a number of occasions where the appointment time booked into our calendar via microsoft bookings, does not match the time confirmed with the client. Is there are setting we need to adjust...
Pratk
Microsoft
Apr 08, 2023I am not aware of any setting which can cause a 2 day difference in appointment time.
Can you verify if the timezones are configured correctly? Each booking page has a default timezone configured which you can find in Booking page -> Region and timezone settings. The customer should by default see the appointment time as per their current timezone only.
If this still doesn't solve it, please raise a support ticket for better assistance - https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide.
Can you verify if the timezones are configured correctly? Each booking page has a default timezone configured which you can find in Booking page -> Region and timezone settings. The customer should by default see the appointment time as per their current timezone only.
If this still doesn't solve it, please raise a support ticket for better assistance - https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide.