Forum Discussion
Allow requests for On-demand services toggling off on its own
Do you have multiple staff in virtual appointments that have administrative privileges? I noticed this too, and I think it could be a bug when administering virtual appointments with multiple Administrator accounts.
- David_M303Dec 04, 2024Copper Contributor
Yes I do. That's interesting. If I change everyone bar me to 'team member' do you think that might solve it?
- TechDirectorDec 13, 2024Copper Contributor
Hey, David. Unfortunately, the permission level did not resolve the issue for us. We believe it could be related to restricting guest access to our tenant. The on-demand setting stays enabled for Bookings as long as we use it internally. However, when we open it up to the public it shuts off after the first guest connects.
Are you able to replicate this behavior on your side too?
- David_M303Dec 17, 2024Copper Contributor
We have the same fault, sadly - so frustrating; especially since we're paying extra for this.