Forum Discussion
All Services Disappeared
We have been using Bookings for several years for interview scheduling. Today when we went into the tool we no longer have any Services associated with our page. It simply says 'There are no services...
SaraJAlliant Same here... everything gone 😕
What is going on?
- Update! I was able to get our IT team to open up access to Bookings through Microsoft Teams. I read in some other threads that people have a better experience in Teams. Now when I access Bookings through Teams I am able to see all of our Services again! Still not able to see then when accessing Bookings through the web version, but we are going to reduce the number of Services to see if that helps.
SaraJAlliant Yes! This works for me as well! Thanks for pointing this out 🙂
Hopefully, we'll get a fix for the main page soon.- i am having the same issue but I'm not even able to add new admins to the affected booking page and weirdly some other booking pages are fine. I also just had a teams call with Microsoft engineer/support but it didn't feel like they knew Microsoft bookings system at all but they will be collecting some logs.
- Please share what you learn if Microsoft is able to help at all!
Babu_AlagarsamyMicrosoft
Hi, are you not seeing the services listed from the Bookings admin page or from the self-schedule page? Can you please share some screenshots?
How many services do you have in your Bookings calendar?I'm having the same issue. no one can access my booking site, it wont load. None of my staff or services show up, i have no link to my booking page option. It's just gone!!!!
Greetings,Babu_Alagarsamy
Yes, exactly. On my admin page, all services have vanished...In pic 1, You see that no services are visible, but in pic 2 all the services are there on the booking page for the customer. The problem is that I really need to edit the services and cannot do anything.
- This is exactly what is happening with mine. They are still there for the customer to book and that appears to work just fine, but we cannot see or edit them. A week later and it is still the same. Please let me know if you figure something out.
Babu suggested it may be because we have too many services, but if that is the case I have no way to go in and delete any.
Tried creating a new page, but all our messages to any gmail account bounce back. That didn't happen with our original site.
