Forum Discussion
New Group Members not seeing Appointments
We are trying to determine why members that recently have joined a group do not see meetings that were scheduled before they joined, but are set for future dates. The one particular instance I'm chasing is a recurring meeting that was created before I joined the group. The person who created the invite has also updated the meeting details, should this not kick off some trigger to new groupies? Office 365 support has indicated that this is expected behavior. Would like to get a firm answer.
60 Replies
- This is still a really big problem at my company. People are getting multiple meeting notices to the same meeting because we have to resend, which really makes higher-ups not happy. Please fix this.
Hi,
i had an support case for this issue and this is the (bad) response:
"When adding a new member to a channel, the new member will not get the recurring appointment automatically. Its by design. Hence, when adding a new user to the Channel, you need to manually re-set the calendar one time. There is no need to resend a calendar invite once a month after resetting."
- Same question here: What exactly does "reset" mean?
We added a user to an O365-Group. She can see the calendar in here Outlook, she can add appointments and everybody in the team can see the appointments she added.
But she cannot the appointments other made, doesn't matter if current events/appointments oder new events/appointments- I also tested this: https://answers.microsoft.com/en-us/msoffice/forum/all/new-outlook-365-members-group-calendar/bcf2d4f2-7f21-48cf-8bb5-2a75ae712693
And then deleted the person from the O365 Group and added the person again.
Problems remain:
- She can add appointments in outlook (the windows program) to the group calendar, all other persons can see her appointments. She can't see the appointments that are created by others
- in Outlook ONLINE she can see all appointments (her appointments and the ones made by others). Adding new appointments here also works, but it seems not be synchronized to outlook (the windows program), meaning other persons also don't see the appointments that she made in Outlook ONLINE
Any help?
ChristophSchuster what does "reset" mean. This is a very frustrating issue and I really dont understand why it has been ongoing for years. Seems like it should be simple to solve.
- I am also looking for an update here..
My team is seeing the same behavior. New members of the group are not getting existing, recurring group meetings added to their calendars. This is super annoying and defeats one of the main reaons we wanted to use groups. Are there any solutions yet?
- I am having this exact issue at our company too. Has this been resolved yet?
Was there a resolve for this? It is affecting our training department scheduling with new hires.
Robert Styles- I don't know. I am having the problem too. I set the group's settings to receive all emails and events which produced an email saying "you may have missed these events" and a button to click on to add them all to your calendar. Sound great and just what is needed, however, NOTHING was added to the user's calendar. Based on what I read below, this requires an intervention from Microsoft.
We are also seeing the same issue and are hoping someone has come up with a workaround until it's resolved by Microsoft?
In general we would expect:
1. Group abc exists with meetings in the future
2. NewUser gets added to group abc
3. Group abc meetings auto-invite NewUser
Maybe someone figured it out with powershell or something?
Anything new on this?
We're also facing this problem and really need this to manage a bunch of appointments when new users join the company.
What we expect so see:
1. Appointments are scheduled in an O365 group calendar
2. New user is added to the group
3. User sees scheduled appointments of O365 group in his private calendar
Was there ever a resolution found for this or is this still an on-going investigation?
Still ongoing for us :(
Hi! We have same issue here....
Every Month we get new joiners and leavers and need to update our appointments manually after updating the O365 group.
Have you checked the trash folder? In my case it seems that new members do get the invites, but only in their trash folder.
Also when I create a new event in the group calendar, I get the invite in my trash folder. Other members get it in their inbox.
Can somebody confirm this behaviour or is this only happening here?We are having the same issue, are there any updates?
- Ravin Sachdeva
Microsoft
Hi Mark Flory, Robert Styles, Shyam Davuluru - we investigated this issue but could not find anything wrong. It could be an intermittent issue you're hitting with the service, which we apologize for.
Just to be on the same page so that we can investigate this further, are the steps below correct to reproduce the error?
1. Group ABC exists with a set of members.
2. Group ABC has recurring appointments or meetings scheduled, and has occurrences remaining in the future.
3. A new member John Doe is added to the group (either the member joins the group or is added by an Owner).
4. John Doe visits the Groups shared space on Outlook 2016 (win 32 client) or Outlook Web (OWA), looks at the Group's shared calendar and cannot see the passed or future instances of the appointment/event.
Is that correct?
cc: Maria Kang
Was there any further investigation into this. We're seeing this now, only it's more than just personal invites. New Group users cannot even see any calendar events that were created before they joined when browsing to the calendar manually in Outlook or OWA.
