Forum Discussion
New Group Members not seeing Appointments
We are trying to determine why members that recently have joined a group do not see meetings that were scheduled before they joined, but are set for future dates. The one particular instance I'm chas...
Hi,
i had an support case for this issue and this is the (bad) response:
"When adding a new member to a channel, the new member will not get the recurring appointment automatically. Its by design. Hence, when adding a new user to the Channel, you need to manually re-set the calendar one time. There is no need to resend a calendar invite once a month after resetting."
ChristophSchuster what does "reset" mean. This is a very frustrating issue and I really dont understand why it has been ongoing for years. Seems like it should be simple to solve.