create a group from an existing e-mail address

Question

hi all,&nbsp;i'm fairly new to O365 and I think a Group will work for my small business.&nbsp;Currently I have a standard user account - an e-mail&nbsp;box that mutiple people sign in to. We all use the e-mail and calendar features. I would like to use more of the functionality of O365 so I would like to change this standard user account into a Group.&nbsp;I tried creating a Group with the same name as the standard user account, but it didn't like this so I guess it's not possible.&nbsp;Please can anyone tell me if they've had experience with this or a similar situation or, give me some advice on the best way to go about changing a standard user account into a Group?&nbsp;Many thanks,Jim

jcgonzalezmartin · Answer

Basically, if the e-mail address is already in use you are not going to be able to create a group with the same e-mail address so you have two choices:
(1) Change the e-mail address of the shared mailbox
(2) Or create the Group with another e-mail address.

henk lange de · Answer

Hi,
&nbsp;
i have the same question, we have a lot of shared folder groups and would like to move them to the groups.
&nbsp;
Some of them have also an emailadress, and i want to use the same one, if that is possible?
&nbsp;
What steps do i have to make to get this done?
&nbsp;
When i delete the existing emailadress, how long dos it take for i can use that one againa and then for a group?
&nbsp;
Henk&nbsp;

jim hunter · Answer

Thanks Juan, I guessed that would be the case...

Do you (or does anyone else) know the best way to migrate data from one to the other...?

I assume that I'm not going to be able to simply rename my user account so the only way to do it would be to delete it, but that means I would lose access to all the data, right?
Thanks

jcgonzalezmartin · Answer

What do you mean by data? Depending on your answer, you could have some choices...for instance (even it could not be supported by Microsoft) you could just select e-mail messages in the shared folder in Outlook (web version) and drag and drop into the inbox of the Office 365 Group

jim hunter · Answer

Hi Juan,Data - the e-mails and appointments in the calendar of the user account.Thanks for your responses, I guess it's what I expected, i.e. no easy way to do this. I'll have to create a third 'spare' user account or use Google or something to hold the data while I delete the user account, to free up the e-mail address / username that I want to use for the Group.

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create a group from an existing e-mail address

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