Forum Discussion
create a group from an existing e-mail address
hi all, i'm fairly new to O365 and I think a Group will work for my small business. Currently I have a standard user account - an e-mail box that mutiple people sign in to. We all use the e-m...
Basically, if the e-mail address is already in use you are not going to be able to create a group with the same e-mail address so you have two choices:
(1) Change the e-mail address of the shared mailbox
(2) Or create the Group with another e-mail address.
(1) Change the e-mail address of the shared mailbox
(2) Or create the Group with another e-mail address.
Thanks Juan, I guessed that would be the case...
Do you (or does anyone else) know the best way to migrate data from one to the other...?I assume that I'm not going to be able to simply rename my user account so the only way to do it would be to delete it, but that means I would lose access to all the data, right?
Thanks- What do you mean by data? Depending on your answer, you could have some choices...for instance (even it could not be supported by Microsoft) you could just select e-mail messages in the shared folder in Outlook (web version) and drag and drop into the inbox of the Office 365 Group
- Hi Juan,
Data - the e-mails and appointments in the calendar of the user account.
Thanks for your responses, I guess it's what I expected, i.e. no easy way to do this. I'll have to create a third 'spare' user account or use Google or something to hold the data while I delete the user account, to free up the e-mail address / username that I want to use for the Group.
