Forum Discussion
Jim Hunter
Jul 02, 2017Copper Contributor
create a group from an existing e-mail address
hi all, i'm fairly new to O365 and I think a Group will work for my small business. Currently I have a standard user account - an e-mail box that mutiple people sign in to. We all use the e-m...
Jul 03, 2017
Basically, if the e-mail address is already in use you are not going to be able to create a group with the same e-mail address so you have two choices:
(1) Change the e-mail address of the shared mailbox
(2) Or create the Group with another e-mail address.
(1) Change the e-mail address of the shared mailbox
(2) Or create the Group with another e-mail address.
Jim Hunter
Jul 03, 2017Copper Contributor
Thanks Juan, I guessed that would be the case...
Do you (or does anyone else) know the best way to migrate data from one to the other...?
I assume that I'm not going to be able to simply rename my user account so the only way to do it would be to delete it, but that means I would lose access to all the data, right?
Thanks
- Jul 03, 2017What do you mean by data? Depending on your answer, you could have some choices...for instance (even it could not be supported by Microsoft) you could just select e-mail messages in the shared folder in Outlook (web version) and drag and drop into the inbox of the Office 365 Group
- Jim HunterJul 03, 2017Copper ContributorHi Juan,
Data - the e-mails and appointments in the calendar of the user account.
Thanks for your responses, I guess it's what I expected, i.e. no easy way to do this. I'll have to create a third 'spare' user account or use Google or something to hold the data while I delete the user account, to free up the e-mail address / username that I want to use for the Group.- Henk Lange deNov 28, 2017Copper Contributor
Hi,
i have the same question, we have a lot of shared folder groups and would like to move them to the groups.
Some of them have also an emailadress, and i want to use the same one, if that is possible?
What steps do i have to make to get this done?
When i delete the existing emailadress, how long dos it take for i can use that one againa and then for a group?
Henk