Forum Discussion
Windows 11 not upgrading
Windows 11 upgrade not installing see ticket #INC-6945
Computers are eligible for upgrade to Windows 11
1. ran a full scan; no issues
2. windows update troubleshooter; If you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem.
Select Start > Settings > Update & Security > Troubleshoot > Additional troubleshooters. Next, under Get up. and running, select Windows Update > Run the troubleshooter.;
3. Updated Disk Drivers: . Expand Disk driver. Right-click the outdated or problematic disk driver and select "Update Driver
4. . Ran SFC Scan to Fix 0xC1900101 Error: type sfc/scannow and press "Enter"
Restarted laptop: It still did not have Windows Ugrade ready to install
5. task manager > services > wuauserv: stop/start
None of the above solutions resolved the issue of upgrading to Windows 11
Is there another way to get Windows 11 to upgrade with Intune. We have a policy in update rinds for Windows 10 and later. All other computers in this group were able to accept and complete the push upgrade.
- Hi Ericka1726, I've had this same issue... I had to reinstall my entire stack from the EC/BIOS.
I eventually solved my issues with this instruction...
Perform a "clean installation" - After you've installed/customised your PC to BOTH the hardware drivers and the OPTIONAL features.
Otherwise I found myself in the booty loops 😞
https://www.microsoft.com/en-us/windowsinsider/cleaninstall
