Forum Discussion
Deepak_Sabita
Microsoft
MicrosoftUnable to launch Co-pilot from Teams
I am unable to launch co-pilot from desktop Team app, when I click on Co-pilot plugin in team a blank page comes and after few minutes I receive error
"There was a problem reaching this app"
Please suggest
4 Replies
It sounds frustrating! Try clearing the Teams cache by closing the app, going to %app data%\Microsoft\Teams in File Explorer, and deleting the contents of the 'Cache' folder. Restart Teams after that. Also, ensure your app is updated and check network settings. If it persists, reinstalling Teams might help. Hopefully, one of these steps works!
Hello, can you attach a screenshot?
Deepak_SabitaNot sure what was the issue , however it started working now .
No restart or Team's update was done.
Maybe it was just a matter of time
