Forum Discussion
How to store full user–agent conversation in a custom Dataverse field?
Hi everyone, I'm working with Microsoft Copilot Studio and using a generative AI knowledge source in my agent. I want to store the entire conversation between the user and the agent into a custom Da...
You can use Power Automate to capture and log the conversation. In your Copilot Studio bot, add a Power Automate flow at the end of the conversation. Pass the full conversation as a string (using system variables or context tracking) to the flow, and then use the Dataverse connector to update the Lead table and write to the Conversation field (multiline text). This way, every time a conversation ends, it’s stored automatically in Dataverse.