Forum Discussion
New copilot app can't switch from work to personal account
Thank you very much for this. For those who are still having issue after the Windows 24H2 update, clear Copilot associated cookies by following the instructions below:
In Edge, select Settings and more > Settings > Cookies and site permissions.
Under Cookies and data stored, select Manage and delete cookies and site data > See all cookies and site data and search for the site whose cookies you want to delete.
- Search for Copilot in the list of saved cookies, and then delete them all. This should reset the Copilot app and restart the App with a fresh setup.
I noticed this after the latest October Updates for Windows 11 V.23H2 processed through. It had me reset up Co-Pilot and at that time tried to integrate with Office 365, but now it looks like in integrated everything to the online version of Co-Pilot instead of being able to use the built in Windows 11 app like we were able to do previously. Not sure if anyone can confirm a known issue with this round of updates or if there is a work around to get the app back working with a corporate email address. Any assistance would be greatly appreciated. Thank you. PS83Tech
