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New copilot app can't switch from work to personal account
I installed the app from the Windows 11 store yesterday, and it was working fine just like it did on my mobile app. I made sure I signed in with my personal Microsoft account on both. Today, whe...
Thank you very much for this. For those who are still having issue after the Windows 24H2 update, clear Copilot associated cookies by following the instructions below:
In Edge, select Settings and more > Settings > Cookies and site permissions.
Under Cookies and data stored, select Manage and delete cookies and site data > See all cookies and site data and search for the site whose cookies you want to delete.
- Search for Copilot in the list of saved cookies, and then delete them all. This should reset the Copilot app and restart the App with a fresh setup.
it's worth taking note of the fact that for current windows 24h2 arm and x86 setups, e.g. insider release preview 26100.####, the copilot app was transitioned from being a native client app to an edge > apps > install this site as an app solution. what'd i'd call a native client app container [ msedge_proxy.exe > pwahelper.exe ] hosting the web browser control pointed to a specific url.
that being the case the default copilot taskbar pinned app is now really just an edge browser default profile > settings and more > apps > view apps > more options > manage apps > copilot[.microsoft.com] entry.
so if your device has a windows enterprise managed install, where typically the edge browser default profile is set to sync with your work [ or school ] account, then that default profile copilot installed app is going to render this screen that tells you to go to m365 enterprise copilot [ m365.cloud.microsoft/chat ] just like a standard issue edge or chrome work profile instance tab opened to the consumer copilot.microsoft.com url will do.
what i'd recommend is to ensure your edge browser personal profile instance has the consumer copilot [ copilot.microsoft.com ] app install configured and pinned to taskbar. similarly ensure your work profile instance has the m365 enterprise copilot [ m365.cloud.microsoft/chat ] app install configured and pinned to taskbar. this is the one that provides enterprise m365 data grounded inferencing experience and protections from prompt input being used to retrain foundational model.
at that point you have both personal / consumer and work / enterprise copilot app installs and taskbar entries just like you would have both personal and work browser profile icons on taskbar when using edge or chrome browsers on an enterprise windows install.
they'll, as in microsoft, will have to for users consider how to make sense of and use of these two copilot operation modes like they did with browser personal and work profile setups back when they were introduced.
if you are into keyboard shortcuts for launching them the powertoys store app keyboard manager will allow connecting win+shift+c up to launching of the work copilot app vs win+c launching of personal copilot app. if you have a keyboard with dedicated copilot key you can probably get something like alt+copilot key enabled to launch enterprise copilot vs non-modified keypress that launches the consumer copilot. on my laptop with copilot key i prefer to remap it to ctrl(right) and just use taskbar mouse clicks to pop personal and work copilot apps back into the foreground.
they'll, as in microsoft, also need to consider with this new edge app container model how to bring back ability to just screen grab into clipboard and from there paste into copilot prompt are the image in order to ask it questions about it. having to save screen grab to file and upload it is not convienient.
that being the case the default copilot taskbar pinned app is now really just an edge browser default profile > settings and more > apps > view apps > more options > manage apps > copilot[.microsoft.com] entry.
so if your device has a windows enterprise managed install, where typically the edge browser default profile is set to sync with your work [ or school ] account, then that default profile copilot installed app is going to render this screen that tells you to go to m365 enterprise copilot [ m365.cloud.microsoft/chat ] just like a standard issue edge or chrome work profile instance tab opened to the consumer copilot.microsoft.com url will do.
what i'd recommend is to ensure your edge browser personal profile instance has the consumer copilot [ copilot.microsoft.com ] app install configured and pinned to taskbar. similarly ensure your work profile instance has the m365 enterprise copilot [ m365.cloud.microsoft/chat ] app install configured and pinned to taskbar. this is the one that provides enterprise m365 data grounded inferencing experience and protections from prompt input being used to retrain foundational model.
at that point you have both personal / consumer and work / enterprise copilot app installs and taskbar entries just like you would have both personal and work browser profile icons on taskbar when using edge or chrome browsers on an enterprise windows install.
they'll, as in microsoft, will have to for users consider how to make sense of and use of these two copilot operation modes like they did with browser personal and work profile setups back when they were introduced.
if you are into keyboard shortcuts for launching them the powertoys store app keyboard manager will allow connecting win+shift+c up to launching of the work copilot app vs win+c launching of personal copilot app. if you have a keyboard with dedicated copilot key you can probably get something like alt+copilot key enabled to launch enterprise copilot vs non-modified keypress that launches the consumer copilot. on my laptop with copilot key i prefer to remap it to ctrl(right) and just use taskbar mouse clicks to pop personal and work copilot apps back into the foreground.
they'll, as in microsoft, also need to consider with this new edge app container model how to bring back ability to just screen grab into clipboard and from there paste into copilot prompt are the image in order to ask it questions about it. having to save screen grab to file and upload it is not convienient.