Forum Discussion
New copilot app can't switch from work to personal account
Thank you very much for this. For those who are still having issue after the Windows 24H2 update, clear Copilot associated cookies by following the instructions below:
In Edge, select Settings and more > Settings > Cookies and site permissions.
Under Cookies and data stored, select Manage and delete cookies and site data > See all cookies and site data and search for the site whose cookies you want to delete.
- Search for Copilot in the list of saved cookies, and then delete them all. This should reset the Copilot app and restart the App with a fresh setup.
Having an identical issue. It occurred suddenly after hours of use today. As shown in the screenshot, it is still telling me I'm signed into my work account, even after I've signed out of all accounts. I suppose this is what I get for trying to integrate Copilot into my workflow.
Also having this issue out of the blue, cannot convince the app that this is my personal account. What did they break? CKaye919