Measuring the Un-Done Work Calculating the ROI of Microsoft 365 Copilot

When we talk about productivity gains, we often focus on what gets done. More meetings completed, more reports generated, more lines of code written.
But with AI tools like Microsoft 365 Copilot, the real story isn’t only about doing more — it’s about doing less of what doesn’t matter.

In other words, the ROI of Copilot comes not just from the tasks completed faster, but from the tasks that never had to be done at all.

https://dellenny.com/measuring-the-un-done-work-calculating-the-roi-of-microsoft-365-copilot/