Forum Discussion
M365 disconnects my Dropbox account every single day
It appears I've solved this by adding Dropbox to the Storage settings under my profile in each MS 365 app. Doing that has allowed the Dropbox connection to become persistent again; no more need to add it each time I go into a MS 365 app.
(I should probably add that I did what follows on my iPhone. The interface and, potentially, process may be different on an iPad.)
To do that, open each app, click your profile -- likely your initials -- in the upper screen, then Settings, then Storage Accounts, then Add Storage Account ... then (re)connect Dropbox.
I have no idea why the persistent connection went away to begin with. But doing the above allowed it to remain on all platforms for me. And sometimes, all's well that (just) ends. 😉
Thanks for the idea but this didn't work. I thought you were on to something at first, thought maybe having M365 on both my iPad and iPhone could be causing it. So I went to my iPhone, deleted Excel and Powerpoint which I never use, then reconnected Dropbox to M365 and Word on both devices. I actually managed to stay persistently connected for about 5 days and thought this great!
But it was not to be. On the 6th day the problem came right back and I was disconnected. Now I'm back to being forced to manually reconnect every 24 hours.
Where the hell is Microsoft in this???? They don't even have the courtesy to acknowledgment this is a problem. SMDH
thanks for the idea, but this didn’t help in my case. The account was already listed as part of my profile and it still disappears every day.
