Forum Discussion
Getting a popup while using copilot365
Hello, I am getting a popup every 20 seconds or so while using copilot365 which is identical to the popup in this edge help thread;
I am also having copilot tell me my organisation has turned off web search when I simply have not. I have tried reinstalling both copilot365 and edge, as well as clearing caches, but none of it has helped. Any ideas?
14 Replies
You're not alone Jimmy, others have reported the same popup tied to Copilot and Edge. It may relate to search policy settings in Microsoft 365 Admin or Edge experimentation flags. Check with your IT admin if Bing web search is disabled in the Copilot service settings. Also try disabling Edge Copilot integration under Settings > Sidebar > Copilot. Hope this will help u...
Popup every 30 seconds for me - it's not a deal breaker but definitely distracting
Same issue exact issue in copilot 365 chat. standard copilot works fine, but it makes 365 unusable.
Yep, same here, just installed it and tried to use it. Every 20 seconds or so this stupid popup loads and closes. Makes the app unusable as it means I have to re-click back into it to continue to type. Tried turning off the copilot in Edge, didn't work.
Same issue here. It's no possible to work with Copilot 365 without interruption. This bug renders the app useless, because focus is constantly removed from the window. Shelby Davis Blair Glennon Zeke Cheszes please help remedy this issue.
Same issue here, for about a week now. Frustrating enough to discontinue subscription.
Same symptoms. Very annoying. Pulls focus from the input box. I have copilot completely disabled in Edge and am not using the edge browser. Occurs even if no other apps open.
It appears that multiple users are experiencing this issue with the pop-up in Copilot365. It may be a known problem that requires attention from the Microsoft Copilot team. I recommend reporting the issue through the official feedback channels or support to ensure it is addressed. In the meantime, you may want to check for any updates or patches that could resolve the issue.
Yep, I just started getting that, too. It only happens in the Copilot 365 app, just pops for a few seconds and then disappears again. Super annoying because it does stop you from typing your question into the Copilot chat. I believe it started yesterday, on April 16th, 2025. I tried updating my PC, restarting, uninstalling and reinstalling, but the problem persists.
