Forum Discussion

MarianneCherayil's avatar
Feb 19, 2025

Excel Connector Issue in Copilot Studio for Agent using SharePoint as Knowledge Source

I am creating a declarative agent in Copilot studio to easily access information from my team's SharePoint site. However, I am having issues with the excel connector.

I receive the error message below when asking copilot a question relating to the excel file. 

"Error Message: The connector 'Excel Online (Business)' returned an HTTP error with code 404. 

Below is a screenshot of the inputs I am using. Any ideas on what is causing the issue/why the excel file is not recognized? 

 

9 Replies

  • Lalit Mohan's avatar
    Lalit Mohan
    Iron Contributor

    I faced the same 404 error with the Excel Online (Business) connector. Make sure the full SharePoint site URL is used (including https://), and that the document library name, file name, and table name match exactly. Also, try opening the file once in Excel Online to ensure it’s fully available. Still buggy in Copilot Studio, but using static values with correct paths helped me move forward. Hope this helps!

     

     

     

     

  • anhnt212's avatar
    anhnt212
    Copper Contributor

    I have the same issue while trying to add Excel connectors to my Copilot Agent. It's really frustrating.

    • If i don't use static value, AI cannot fill them correctly
    • If i use static value, it doesn't work and keep returning 400 404 error

    I really need a video instruction from Microsoft team but can't find them anywhere (youtube, microsoft community).

    This is why I prefer using other easier Agent apps like Make, n8n which make what Copilot Agent took 3-4 hours of my time to setup (but failed) turns to 20 minutes or less. The only reason why I'm still trying this is due to company data policies. But please Microsoft! I'm begging for more video instructions, examples, not just text.

    Sorry for the rant, this problem has been haunting me nearly 6 to 8 hours without success. 

    Hope a clear solution is given.

  • wpeirone-dev's avatar
    wpeirone-dev
    Copper Contributor

    Did you figured it out? I'm facing the same issue. 
    I tried to connect to Excel get row (Business) from the Actions section. I also tried directly from the topic from node, Add an action and then Connector (preview) with same results "Error Message: The connector 'Excel Online (Business)' returned an HTTP error with code 404. Error Code: ConnectorRequestFailure"

    I'm specifying the Sharepoint url, without including https:// as I read in some other post, Document Library, File and Table. I needed to enter manually.

    Thanks

    • MarianneCherayil's avatar
      MarianneCherayil
      Icon for Microsoft rankMicrosoft

      Hello, yes I figured it out!

      The excel file must directly be placed under "Documents" in SharePoint site for the file to be recognized.

      Outputs will be automatically linked. 

      • RobOK's avatar
        RobOK
        Bronze Contributor

        So you have to move files to specified folders for an Agent to access it? That seems bizarre if true.

Resources