Forum Discussion
Copilot no longer supports image uploads
Not anymore!
hi hotelsinger​ curious why you say that. in copilot.microsoft.com web app and copilot store app i'm seeing the + sign supports attaching both common image and document formats for additional context.
- hotelsingerAug 21, 2025Copper Contributor
Hi myusrn,
You are 100% right. Thank you! Where I work, we can use the standard Copilot 365 and Copilot Chat, or we can use our paid (expensive) version of those. None of which is allowing us to upload images which has been very frustrating. I followed your lead and opened the MS Store version of Copilot and logged in with my personal MS account and sure enough, the image filetype upload is allowed. There must be something about the Tenant my org is in that doesn't allow image filetype uploads. It can get a little frustrating because there are so many versions of Copilot and they are not at all a consistent experience. Thank you again for your comment!- myusrnAug 21, 2025Brass Contributor
Hi hotelsinger​, yes i expect your enterprise m365 service adminsitrators have set some policy that blocks enterprise licensed m365 copilot web app [ https://m365.cloud.microsoft/chat/ ] and m365 copilot store app from allowing you to upload files from local device storage and m365 onedrive for business paths into chat context. The shop i'm at allows it.
Not sure why admins would block this given enterprise licensed m365 copilot agreement is that nothing your share with the backend inferencing layer [ text input or files or content extracted from teams, email, sharepoint ] is used to fine tune or retrain the foundational model serving others.- hotelsingerAug 25, 2025Copper Contributor
I'm pretty high up in the IT org here, and the team that administers this told me they have no idea why image uploads are restricted. I expect it's a Microsoft decision because our Tenant is GCC. (I probably should have mentioned that). GCC is locked down more tightly and is apparently last to get new updates due to the security barriers. I don't know why image uploading is disallowed though. I can convert images to PDF and upload them but then Copilot claims it can't read them. Frustrating. We're a Microsoft shop so it would be nice if we didn't have to run to ChatGPT.