Forum Discussion
CoPilot Microsoft Account login shows unknown account
Hi, I have installed copilot on iphone. While logging in using the 'Microsoft Account', it shows me 4 accounts. One of them is my personal account and two are my office accounts. But then it sho...
Fastest Steps to Solve the Problem
1. Clear the cache:
Close all Office applications → Open Terminal Input:
bash
rm -rf ~/Library/Containers/com.microsoft.Word/Data/Library/Caches/
(Windows: Delete the %localappdata%\Microsoft\Office\16.0\Wef\ folder)
2. Log in again:
Open Word → Click on the Copilot icon → Select Sign in with another account → Enter your full Microsoft account e-mail address.
3. Verify: Check that the account is displayed correctly view the avatar in the upper right corner.
My problem is with the application on iPhone
