Forum Discussion

siastolf's avatar
siastolf
Brass Contributor
Oct 02, 2024

Copilot in Onedrive not available

Hello community we have one single user that does not see Copilot in Onedrive. The user is correctly licensed with M365 Copilot and he's a proficient user with all the applications. We assigned the license in march already, so he can use it in every application. 

The only problem is that Copilot did no appeared in this user's onedrive. On the same tenant we have 100+ Copilot licenses, and we have no report of other user's with the same problem.

Any suggestion about which can be the problem  please ?

  • Chris_Ferraro's avatar
    Chris_Ferraro
    Steel Contributor
    Wondering if since the feature is still rolling out per the Roadmap if it has not hit every user yet. I just got it a few days ago.
    • siastolf's avatar
      siastolf
      Brass Contributor

      Chris_Ferraro no I don't think so, all the other users got it immediatly once it was in public preview. Probably something is preventing this user to use it, but I can't imagine what honestly