Forum Discussion
"Copilot in Edge at work" isn't available
- Mar 16, 2025
The issue has now been resolved through an update to Microsoft Edge. Therefore, please update Edge, and as soon as the version is at least 134.0.3124.66, Copilot in Edge for Work will function as expected again (even without an M365 Copilot license). As a result, I have also started encouraging colleagues to use http://m365.cloud.microsoft/chat more actively, so that it becomes a central entry point for generative AI usage within the company.
Thank you for your messages. In my case, the problem occurs company-wide, regardless of whether a user has a Microsoft 365 Copilot license or not. Regardless, it should work, and it's a bit frustrating because in the past, we have trained our colleagues that this (Edge Copilot Icon) is the preferred entry point for Copilot (Webchat).
The path via http://m365.cloud.microsoft works perfectly, but for colleagues without M365 Copilot, it's simply an additional issue, and the interaction with the content displayed in Edge is also not possible here.
In the meantime, I have opened a support case with Microsoft, and we were able to confirm the problem. Internal analyses are currently underway, and I hope that a solution will be found soon. The problem seems to have started with the felt 17th rebranding of Copilot at the end of January.