Forum Discussion
"Copilot in Edge at work" isn't available
The issue has now been resolved through an update to Microsoft Edge. Therefore, please update Edge, and as soon as the version is at least 134.0.3124.66, Copilot in Edge for Work will function as expected again (even without an M365 Copilot license). As a result, I have also started encouraging colleagues to use http://m365.cloud.microsoft/chat more actively, so that it becomes a central entry point for generative AI usage within the company.
We are experiencing a similar issue.
This was working for our organization about 3 weeks ago, then something changed and will not allow users to login with their work email on the Copilot Edge Browser Sidebar, however if they use the popout feature and go to copilot.cloud.microsoft in a new tab it seems to work, but the edge browser side bar is still not functioning for most users. Using Purview, we can see that most users are accessing Copilot Chat through Microsoft 365 Apps in our tenant, or through Webchat. However, the Edge Browser sidebar seems to direct users to Microsoft Bing Chat, and that is what is causing the issue with logins. I'm glad to see that we are not the only organization experiencing this issue.