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Mayte Mompean Garcia's avatar
Mayte Mompean Garcia
Copper Contributor
Feb 28, 2024

Copilot for Word doesn´t find my Onedrive files

In Copilot for Word, I get the button to reference a file, but it does not find the file I am looking for in my own OneDrive and I know I have it because I see it in my OneDrive, that it exists and it is mine.

Its able to show me others files MRU  ,but not the one Im looking for . 

  • Mayte Mompean Garcia 

     

    The Word Desktop app will show only the last 3 files which may not be the files which we wanted to.

    Use the Word Online from browser where you get option to "Browse files from cloud" and choose your file you want to reference to.


    Alternatively you can try referencing the file name like this "Create a document from test.pdf"

    Let us know how it goes

  • reachrj's avatar
    reachrj
    Iron Contributor

    Mayte Mompean Garcia 

     

    The Word Desktop app will show only the last 3 files which may not be the files which we wanted to.

    Use the Word Online from browser where you get option to "Browse files from cloud" and choose your file you want to reference to.


    Alternatively you can try referencing the file name like this "Create a document from test.pdf"

    Let us know how it goes

    • tjackson83's avatar
      tjackson83
      Copper Contributor
      1) It does not display your last three files...that's incorrect.
      2) Yes, Word Online does work the way it's intended to, but most people don't want to use the Online app vs the Desktop app, so that's pointless
      3) Referencing the file name works sporadically...half the time it errors out, even if you reference the file name exactly and it's in OneDrive.

      None of what you said is correct or working, so not sure why this answer got marked "Correct"
    • Mayte Mompean Garcia's avatar
      Mayte Mompean Garcia
      Copper Contributor

      reachrj tested , in the heavy client only shows 3 last used files and in the web, you have the option to browse all your content

       

      I will recommend the web environment to my users, at least for now.

       

      thanks a lot 

    • MarkoRad's avatar
      MarkoRad
      Copper Contributor

      reachrj I seem to be unable to access any of the Word files through Copilot because I use a private Outlook account. I am paying for the Copilot Professional. Should or should I not be able to create .pptx files from .docx files?

  • Chris_Ferraro's avatar
    Chris_Ferraro
    Steel Contributor
    I believe it only supports certain file types right now - Word + PPT.

    If it is a word doc or PPT - Is the file very new? May not have run through the index yet? I've noticed with the file search you do have to know the file name. Could also try pasting in a share link.

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