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SGAbbas's avatar
SGAbbas
Copper Contributor
Sep 10, 2024

Copilot for Outlook error - The thread is too long so we couldn't consider all of the conversation

Hello Community,

 

While replying to a mail chain which has many mail in the mail thread, Draft with Copilot shows error as "The thread is too long so we couldn't consider all of the conversation history. Make sure to check the draft."

 

I couldn't find any known issues as such with Copilot for Outlook or any fix to it.

 

Please let me know if you have faced such issue and the solution / workaround which helped you.

 

Thank you

    • SGAbbas's avatar
      SGAbbas
      Copper Contributor

      Ankur_B 

      Hi Ankur, pfa the screenshot of the error in Copilot for Outlook.

      • Ankur_B's avatar
        Ankur_B
        Iron Contributor
        Try below steps;
        Click on File->Accounts->Update License then close Outlook client from Task Manager
        Reboot the machine and try again

        If the above steps doesn't help, kindly use old outlook client and see whether the issue persists..

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