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GullettBrian's avatar
GullettBrian
Iron Contributor
Aug 06, 2025
Solved

Copilot Chat page displays "Coming Soon" message

Over the past couple of days, I've had several people in my org report that they see a "Coming Soon" page when attempting to use Microsoft 365 Copilot Chat (see included image). The two people reporting the issue to me this week both have Microsoft 365 E3 licenses with standard Copilot Chat included, and they were not seeing this page last week. I tested with an account that has that same licensing as well as an account that has Microsoft 365 Copilot license, but I could not recreate the issue. 

For the people impacted, here is what I've noticed:

  • It occurs in both Chrome and Edge. 
  • It occurs when the URLs in the address bar are m365.cloud.microsoft or copilot.cloud.microsoft
  • The Edge sidebar app for Copilot seems to work, but when the popout button is used, it displays the "Coming Soon" message. 

If anyone has some insight on this or additional troubleshooting guidance, I'd greatly appreciate it!

Thanks!

  • Hi all. Just a quick reminder - for support-type issues, be sure to engage directly with Microsoft Support and open a ticket through official channels. This ensures your issue is tracked and resolved quickly.

    That said, regarding this specific issue—the “Coming Soon” message on the Copilot Chat page—it has now been resolved and should begin appearing for users shortly. Appreciate your patience! If you are still experiencing issues, please do open a support case.

15 Replies

  • RandomDave's avatar
    RandomDave
    Brass Contributor

    We've had the same thing happening here for about the same amount of time. 

  • casualbrain's avatar
    casualbrain
    Copper Contributor

    Hiya - I just had the same problem running Chrome browser but tried Edge browser and CoPilot worked. Cleared my cookies/cache on Chrome and Copilot worked again with the Chrome browser.

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