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Thor01's avatar
Thor01
Brass Contributor
Nov 04, 2024

Copilot android app

Our mobile devices are managed with conditional access policies applied.
While the mobile app lets me use my personal account, I cannot use my work account and M365 Copilot licences because our conditional access policies prevent me from logging in.

This appears to be because the Copilot app does not support authentication/Conditional Access.
Is this a known issue, if so when will it be fixed please?

 

troubleshooting

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  • PatrikWennberg's avatar
    PatrikWennberg
    Brass Contributor
    Dec 14, 2024

    If you want to use the licenses M365 Copilot experience on your Android you should use it through the Microsoft 365 Application as it is built in to that app and automatically enabled if you are signed in with your Entra account and have a license. Do not use it through the Copilot App as that is intended for personal use. The Copilot App should redirect you to the Microsoft 365 app if you try to sign in with an Entra ID.

     

     

     

    Patrik

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Our mobile devices are managed with conditional access policies applied.
While the mobile app lets me use my personal account, I cannot use my work account and M365 Copilot licences because our conditional access policies prevent me from logging in.

This appears to be because the Copilot app does not support authentication/Conditional Access.
Is this a known issue, if so when will it be fixed please?

 

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Our mobile devices are managed with conditional access policies applied.
While the mobile app lets me use my personal account, I cannot use my work account and M365 Copilot licences because our conditional access policies prevent me from logging in.

This appears to be because the Copilot app does not support authentication/Conditional Access.
Is this a known issue, if so when will it be fixed please?

 

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Copilot android app","moderationData":{"__ref":"ModerationData:moderation_data:4357494"},"body":"

If you want to use the licenses M365 Copilot experience on your Android you should use it through the Microsoft 365 Application as it is built in to that app and automatically enabled if you are signed in with your Entra account and have a license. Do not use it through the Copilot App as that is intended for personal use. The Copilot App should redirect you to the Microsoft 365 app if you try to sign in with an Entra ID.

 

 

 

Patrik

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