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Jacek100's avatar
Jacek100
Copper Contributor
May 19, 2025

CoPilot agents - end user license

Hi !

I have a question regarding CoPilot licensing requirements. I have a premium CoPilot license and have created a CoPilot agent. I’d like to know:

Do end users interacting with my CoPilot agent also need to have a premium CoPilot license?
Does it make a difference if the agent uses premium connectors (e.g., ServiceNow) versus standard connectors?
Does the publishing location of the agent (e.g., in Teams, SharePoint site, website embed, etc.) affect licensing requirements for end users?

I want to ensure that the right licenses are in place for all users. Any clarification would be greatly appreciated.

Thank you

1 Reply

  • PeterForster's avatar
    PeterForster
    Iron Contributor

    Based on your description I think you have created an agent with Copilot Studio, right? If yes, then the answer is not that simple because it depends on a lot of settings of the agent. The premium connectors you mentioned are currently only available in Copilot Studio and not in Copilot Studio Agent Builder in Microsoft 365 Copilot Business Chat. For Copilot Studio I would recommend checking out the Copilot Studio licensing guide available at https://go.microsoft.com/fwlink/?linkid=2320995 
    For an agent built with Copilot Studio Agent Builder in Microsoft 365 Copilot Business Chat the pricing is very similar. The location where the agent will be used does not affect licensing.

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