Forum Discussion
RakeshPanwar
Jan 13, 2026Copper Contributor
Copilot Agent ALM and Knowledge Source Management Across Environments
Hello everyone, I currently have an agent in a Dev environment and want to deploy it to a second environment (e.g., Test or Prod). During deployment, we need to change the references to the knowle...
RakeshPanwar
Jan 27, 2026Copper Contributor
Hello Surya_Narayana , Good day!
Thank you for your response. I tried using a Conversational Boosting topic to make my knowledge source references dynamic through environment variables. However, I’m facing issues with this approach—the direct URL is not working (Error - We couldn't retrieve complete metadata for this item). Do you have any idea why this might be happening?