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  • jonto81's avatar
    jonto81
    Copper Contributor

     I am getting the exact same issue - Copilot provides link to one drive or google drive but the file(s) are not there

     

  • Happy New Year StephensVille.

    If Copilot is not providing a downloadable link for your files, here are a few steps you can take to troubleshoot the issue:

    Check for Updates: Ensure that your Microsoft 365 applications and Edge browser are up to date. Sometimes, updates can resolve such issues

    Verify Permissions: Make sure that Copilot has the necessary permissions to generate and share downloadable links.

    Use a Different Browser: If you are using Copilot in Edge and facing issues, try using a different browser or the standalone Copilot app

    Hope this helps 😊

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