Forum Discussion
Chat icon disappears in the M365 Copilot Chat
Hi, We are an Education tenant and have an issue where the "Chat" icon disappears from the left hand navigation in the M365 Copilot Chat app (or Web) after you click on e.g. "Search". The only way t...
Hi
I'm on a Education Tenant also and i don't have this issue.
Interesting, which region are you in?
I have provided tons of material to MS in my ticket from multiple tenants both EDU and non-edu. The issue only happen for users that use the Copilot Free (unlicensed). My ticket has been escalated to the internal team and they have acknowledged the issue. Workaround is that you have to pin the chat icon then it stays. For licensed users the chat icon is pinned by default is my understanding hence this is not an issue if you have a Copilot license assigned.