Forum Discussion
EPNAdam
Nov 10, 2025Iron Contributor
Chat icon disappears in the M365 Copilot Chat
Hi, We are an Education tenant and have an issue where the "Chat" icon disappears from the left hand navigation in the M365 Copilot Chat app (or Web) after you click on e.g. "Search". The only way t...
Nov 13, 2025
EPNAdam you should open a ticket with your licensing partner or from the Microsoft Admin Center.
This is not an global issue that is falged as an service health issue, so maybe Microsoft is not working on it ;)
EPNAdam
Nov 13, 2025Iron Contributor
As commented yesterday, a ticket has been filed. I can reproduce this issue in 3 tenants and the issue depends on if you have an Copilot license or not.