Forum Discussion
Chat icon disappears in the M365 Copilot Chat
Hi, We are an Education tenant and have an issue where the "Chat" icon disappears from the left hand navigation in the M365 Copilot Chat app (or Web) after you click on e.g. "Search". The only way t...
The issue occurs for unlicensed users and is present in both the M365 Copilot Chat app and on the Web. The issue occurs in other tenants as well e.g a tenant I have with E5 license. I have create a MS support ticket for this issue.
Workaround (refresh) is not a viable option especially if you want to conduct a company-wide training. Starting off with "hey, there are issues in the app" might not be a best starting point. :)