Forum Discussion
Word for Mac File > Share > Send Document Doesn't Work
Microsoft Word for Mac Version 16.55 (21111400) Mac OS Monterrey 12.0.1 (21A559) When I pull down File > Share > Send Document, Word gives a "donk" (error) sound. Same thing for File > Share > ...
If you're experiencing issues with the "Send Document" function under the "Share" menu in Microsoft Word for Mac, there could be a few reasons for this problem. Here are some troubleshooting steps you can try:
1. **Check Internet Connection**: Make sure you have a stable internet connection. Sometimes, issues with sending documents can arise due to a poor or intermittent internet connection.
2. **Update Microsoft Word**: Ensure that you're using the latest version of Microsoft Word for Mac. Software updates often include bug fixes and improvements that can address issues like this.
3. **Restart Microsoft Word**: Close Word completely and then relaunch it. This simple step can often resolve minor glitches.
4. **Check File Size**: If you're trying to send a large document, there might be limitations on the email attachment size. Try sending a smaller document to see if the issue persists.
5. **Check Default Email Client**: Make sure your default email client (such as Apple Mail or Outlook) is set up correctly. Word uses your default email client to send documents. If your email client is not set up properly, it might cause issues.
6. **Check Security Software**: Sometimes, security software or firewalls can interfere with sending documents. Temporarily disabling such software can help you determine if it's causing the problem.
7. **Repair Office Installation**: If the issue persists, you might consider repairing your Microsoft Office installation. This option is often available through the Microsoft Office installer.
8. **Use Save As Attachment**: If the "Send Document" function continues to be problematic, you can try an alternative method. Save the document to your computer, then open your email client, create a new email, and attach the saved document manually.
9. **Contact Microsoft Support**: If none of the above steps work, it might be worth reaching out to Microsoft's support for further assistance. They might have specific guidance for your version of Word and your system configuration.
Remember to back up your documents before attempting any major changes to your software or system settings.
Please note that the interface and options might change with different versions of Microsoft Word and macOS, so the exact steps could vary slightly. If you can provide more specific details about the error message or any other context, I might be able to offer more tailored advice.
1. **Check Internet Connection**: Make sure you have a stable internet connection. Sometimes, issues with sending documents can arise due to a poor or intermittent internet connection.
2. **Update Microsoft Word**: Ensure that you're using the latest version of Microsoft Word for Mac. Software updates often include bug fixes and improvements that can address issues like this.
3. **Restart Microsoft Word**: Close Word completely and then relaunch it. This simple step can often resolve minor glitches.
4. **Check File Size**: If you're trying to send a large document, there might be limitations on the email attachment size. Try sending a smaller document to see if the issue persists.
5. **Check Default Email Client**: Make sure your default email client (such as Apple Mail or Outlook) is set up correctly. Word uses your default email client to send documents. If your email client is not set up properly, it might cause issues.
6. **Check Security Software**: Sometimes, security software or firewalls can interfere with sending documents. Temporarily disabling such software can help you determine if it's causing the problem.
7. **Repair Office Installation**: If the issue persists, you might consider repairing your Microsoft Office installation. This option is often available through the Microsoft Office installer.
8. **Use Save As Attachment**: If the "Send Document" function continues to be problematic, you can try an alternative method. Save the document to your computer, then open your email client, create a new email, and attach the saved document manually.
9. **Contact Microsoft Support**: If none of the above steps work, it might be worth reaching out to Microsoft's support for further assistance. They might have specific guidance for your version of Word and your system configuration.
Remember to back up your documents before attempting any major changes to your software or system settings.
Please note that the interface and options might change with different versions of Microsoft Word and macOS, so the exact steps could vary slightly. If you can provide more specific details about the error message or any other context, I might be able to offer more tailored advice.