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ortnpalms's avatar
ortnpalms
Copper Contributor
Dec 14, 2021

Word for Mac File > Share > Send Document Doesn't Work

Microsoft Word for Mac Version 16.55 (21111400) Mac OS Monterrey 12.0.1 (21A559)   When I pull down File > Share > Send Document, Word gives a "donk" (error) sound.  Same thing for File > Share > ...
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pamelamama's avatar
pamelamama
Copper Contributor
Jan 31, 2022
I am having the same issue and I AM using Outlook as my default email program. Help.
  • robinchatterjee's avatar
    robinchatterjee
    Copper Contributor
    Apr 01, 2022
    Try reseting outlook as your default mail client in the preferences of the apple mail app. that worked for me.
    • yulianita75's avatar
      yulianita75
      Copper Contributor
      May 16, 2022

      thank you so much It also worked for me : I went to the mac mail preferences, and changed the default mail client to outlook, and it worked !!! robinchatterjee 

    • SPMenic's avatar
      SPMenic
      Copper Contributor
      Apr 01, 2022

      I can confirm that resetting my default email client back to Outlook restores the "File > Share > Send PDF" option......but only using Outlook. 

       

      It used to work even with other email clients. That's the issue. 

      • JamesHaluszczak's avatar
        JamesHaluszczak
        Copper Contributor
        May 12, 2022

        I have tried the recommended resetting default mail client and that didn't work. I also rebooted, opened and closed Mail, Outlook and Word. Any other suggestions?

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