Forum Discussion

EntArc19's avatar
EntArc19
Copper Contributor
Aug 17, 2020

Widespread Word for the Mac issues as of 8-17-2020

I am in MN and a colleague in my org is in AZ. We both are running OSX 10.15.6, and as of this morning, we both cannot use Word. My best guess is something has broken with the last OS or Office update this past week. The other consideration is that our tenant/subscription may have an outage for certain 365 services that may be impacting some behavior, or preventing a needed patch.

 

Anyone else experiencing this today?

 

Teams, Outlook, Excel are working - other than the annoying Teams meeting crash issue that has lasted for several months for some users!

  • superbes's avatar
    superbes
    Copper Contributor

    Same problem here on macOS 10.14.6 (Mojave) with Word 16.41 (20081701) Product-id: 02954-000-280880 EntArc19 

    • superbes's avatar
      superbes
      Copper Contributor

      Last update (20082600) fixed the problem.

  • EntArc19's avatar
    EntArc19
    Copper Contributor
    UPDATE: Word crashes if new document is created or an existing file opened. App shell does not crash when opened without accessing a document.
    • MrPie's avatar
      MrPie
      Copper Contributor
      I'm having the same problem. Infuriating.

Resources