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thejtluv's avatar
thejtluv
Copper Contributor
May 19, 2025
Solved

Recent message move issue in Outlook 365 shared mailbox

Starting around Monday 5/12 (could have been over the weekend) we're seeing behavior where moving an email from one folder to another in a shared mailbox is appearing to move correctly in Outlook sof...
  • thejtluv's avatar
    Jun 05, 2025

    This had to do with shared mailbox filling up and deleted retention policy. Once space issue addressed by IT, working again as expected.

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