Forum Discussion
Simon_L
Apr 20, 2019Brass Contributor
Can't activate Office 365 Pro Plus on shared computer
Hey all,
On my PC, I get an error when I try to license Office.
The products we found in your account cannot be used to activate Office in shared computer scenarios. Error Code: 0x80004005.
I tried troubleshooting using this guide: https://docs.microsoft.com/en-us/deployoffice/troubleshoot-issues-with-shared-computer-activation-for-office-365-proplus
- Shared computer activation is enabled for Office 365 Pro Plus (in About Word).
- The SharedComputerLicensing value in registry is set to 1.
- I don't have any text files in the %localappdata%\Microsoft\Office\16.0\Licensing folder.
- I do have Office 365 Pro Plus license.
Any ideas on how to fix this?
- Ethan SternIron Contributor
Simon_L Hi Simon, what kind of PC are you trying to install this on? Is it a virtual machine by chance or RDS?
- Simon_LBrass ContributorNo, not a VM and not via RDS. Just a Windows 10 Pro PC that's AAD joined.
- Ethan SternIron Contributor
Simon_L what kind of licensing do you have assigned to the account you are installing with?