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Simon_L's avatar
Simon_L
Brass Contributor
Apr 20, 2019

Can't activate Office 365 Pro Plus on shared computer

Hey all,   On my PC, I get an error when I try to license Office.   The products we found in your account cannot be used to activate Office in shared computer scenarios. Error Code: 0x80004005. ...
Ethan Stern's avatar
Ethan Stern
Iron Contributor
Apr 22, 2019

Simon_L Hi Simon, what kind of PC are you trying to install this on?  Is it a virtual machine by chance or RDS?

Simon_L's avatar
Simon_L
Brass Contributor
Apr 22, 2019
No, not a VM and not via RDS. Just a Windows 10 Pro PC that's AAD joined.
  • Ethan Stern's avatar
    Ethan Stern
    Iron Contributor
    Apr 22, 2019

    Simon_L what kind of licensing do you have assigned to the account you are installing with?

    • Simon_L's avatar
      Simon_L
      Brass Contributor
      Apr 22, 2019
      Office is already installed. Licensing it is the issue. I have MS E3 license.
      • manoth_msft's avatar
        manoth_msft
        Icon for Microsoft rankMicrosoft
        Apr 24, 2019

        Simon_L Can you confirm that Office 365 ProPlus is already installed on the box solely? So no Office 365 Business or other license types installed (in parallel)? Have you installed ProPlus from the portal, through the ODT or other ways?

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