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Simon_L's avatar
Simon_L
Brass Contributor
Apr 20, 2019

Can't activate Office 365 Pro Plus on shared computer

Hey all,   On my PC, I get an error when I try to license Office.   The products we found in your account cannot be used to activate Office in shared computer scenarios. Error Code: 0x80004005. ...
Simon_L's avatar
Simon_L
Brass Contributor
Apr 22, 2019
No, not a VM and not via RDS. Just a Windows 10 Pro PC that's AAD joined.
Ethan Stern's avatar
Ethan Stern
Iron Contributor
Apr 22, 2019

Simon_L what kind of licensing do you have assigned to the account you are installing with?

  • Simon_L's avatar
    Simon_L
    Brass Contributor
    Apr 22, 2019
    Office is already installed. Licensing it is the issue. I have MS E3 license.
    • manoth_msft's avatar
      manoth_msft
      Icon for Microsoft rankMicrosoft
      Apr 24, 2019

      Simon_L Can you confirm that Office 365 ProPlus is already installed on the box solely? So no Office 365 Business or other license types installed (in parallel)? Have you installed ProPlus from the portal, through the ODT or other ways?

      • Simon_L's avatar
        Simon_L
        Brass Contributor
        May 09, 2019

        What I did was just reset the Office activation (which removed the account info) and then re-sign in with my account.

         

        The has fixed the issue.

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