Forum Discussion
Using Multiple Email Accounts and AIP labeling
The problem is that you can only configure the AIP client/add-in with a single account. Unlike with RMS, where Outlook will happily connect to multiple servers using multiple IDs. Sadly, the team has no plans of supporting multiple IDs, even though we've brought it up several times. There's also an open UserVoice item: https://msip.uservoice.com/forums/600097-azure-information-protection/suggestions/19602148-the-aip-client-supports-multiple-users-and-login-o
In any case, for your particular scenario you can simply open the settings and use the Reset Settings option. If that doesn't re-trigger the authentication process, you will have to clear the local cache and credentials. Last time I had to do this, I followed this process: https://www.michev.info/Blog/Post/1822/clearing-aip-client-and-powershell-module-token-cache
The problem is that you can only configure the AIP client/add-in with a single account. Unlike with RMS, where Outlook will happily connect to multiple servers using multiple IDs. Sadly, the team has no plans of supporting multiple IDs, even though we've brought it up several times. There's also an open UserVoice item: https://msip.uservoice.com/forums/600097-azure-information-protection/suggestions/19602148-the-aip-client-supports-multiple-users-and-login-o
In any case, for your particular scenario you can simply open the settings and use the Reset Settings option. If that doesn't re-trigger the authentication process, you will have to clear the local cache and credentials. Last time I had to do this, I followed this process: https://www.michev.info/Blog/Post/1822/clearing-aip-client-and-powershell-module-token-cache