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tgraham-legalops's avatar
tgraham-legalops
Brass Contributor
Nov 23, 2022
Solved

How to change the compliance-description for retention labels (the grey text below the label name)?

Hello,

 

I have a label published to OneDrive for Business that starts with a 6 month grace period, then switches to a label that has a 3 year retention tracking from last modified date. It's called "Working Documents for OneDrive." As you can see in the screenshot, the grey text underneath the name of the label reads "Delete after 6 months" which is NOT ACCURATE. This is misleading. Yes, there are scenarios where the label could be applied to a file that has not been modified for three years, in that case, if the file remains unmodified for 6 months, it would indeed be deleted. 99% of the time, however, the file would be retained for 3 years post-modified date. How do I change this grey text? There's no setting in Purview that allows me to change it. I want to accurately reflect what's happening: "Retain for 3 years from last modified date." Inspect element on the browser shows the name of the attribute appears to be "compliance-description" but again, there's no way to change it that I know of. Can it be changed in PowerShell?

 

Any help would be greatly appreciated!

 

 

 

microsoft information governance
microsoft purview
records management
  • EricaToelle's avatar
    EricaToelle
    Dec 12, 2022

    Hi tgraham-legalops,

     

    Thanks for confirming! The grey text will always display the settings of the current label, not the future label after the 6 months. But, I think there is a bug that displays "delete" instead of "relabel".

     

    We actually are considering removing the grey text completely. We hear a lot of feedback that the end user shouldn't see the retention period and see only the label name. Any opinion on this?

     

    I will alert the feature PM of the display issue. After it is fixed the text will say something like "relabel after 6 months".

     

    Thanks!
    Erica

6 Replies

  • EricaToelle's avatar
    EricaToelle
    Icon for Microsoft rankMicrosoft
    Dec 12, 2022

    Hi tgraham-legalops - this grey description is automatically created from the retention settings of the label. I am not following the setting for the label. A retention label can have one outcome after the retention period is over. Does it delete the item, or does it re-label the item? It cannot be both. 
    If you can please reply here or via direct message with a screenshot of the label like the one below I am happy to help you figure it out.

    Thanks!

    Erica

    • tgraham-legalops's avatar
      tgraham-legalops
      Brass Contributor
      Dec 12, 2022

      EricaToelleThanks, Erica. Actually, I have a retention label that does both. I set it up to relabel after a certain period of time. In my example, I set 6 months as the grace period, followed by relabeling to a 3 year + delete label. The grey text, however, says "6 months delete", which is omitting the fact that there is a 3 year label in effect between the 6 months and the deletion. 

       

      • EricaToelle's avatar
        EricaToelle
        Icon for Microsoft rankMicrosoft
        Dec 12, 2022

        Hi tgraham-legalops,

         

        Thanks for confirming! The grey text will always display the settings of the current label, not the future label after the 6 months. But, I think there is a bug that displays "delete" instead of "relabel".

         

        We actually are considering removing the grey text completely. We hear a lot of feedback that the end user shouldn't see the retention period and see only the label name. Any opinion on this?

         

        I will alert the feature PM of the display issue. After it is fixed the text will say something like "relabel after 6 months".

         

        Thanks!
        Erica

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