Forum Discussion
jwlee21
Apr 13, 2023Copper Contributor
Fail to inherit email label from attachment label
Hello fellows, I'm trying to test AIP's new capabilities, Label Inheritance from Email attachments. This function is simply, if label of attachment's priority is higher than label in Email, file...
miller34mike
Apr 14, 2023Iron Contributor
Are you still having issues with this? If so, I have a couple of follow up questions that can help narrow down what the issue could be.
How was the original label on the email applied? Did you manually select it or was it applied automatically by the system?
Are you attaching the physical copy of the file or is a link to a file stored in SharePoint or OneDrive?
Is the label on the file using double key encryption or configured as "user-defined" encryption?
Are you running the AIP Unified Labeling client plug-in or using the built-in unified labeling capability in your office applications?
How was the original label on the email applied? Did you manually select it or was it applied automatically by the system?
Are you attaching the physical copy of the file or is a link to a file stored in SharePoint or OneDrive?
Is the label on the file using double key encryption or configured as "user-defined" encryption?
Are you running the AIP Unified Labeling client plug-in or using the built-in unified labeling capability in your office applications?
- LuckyK369Jan 16, 2024Copper ContributorHi Mike, I am facing similar problem (practicing in my demo tenant).
# Not selecting any label manually for email, trying to attach excel file with a label applied.
# Using Web outlook
# No encryption configured and not using any plug in.